Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 901-452-1978 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

 

Customer Service

Service

We strive to provide exceptional customer service. Unlike many companies on the web, we have a real address and phone number since we've been in business since 1924. We will help you in any way we can. We would appreciate any suggestions or feedback you may have so that we may improve our products & service.

Catalogs

In order to keep expenses low and in turn prices, we don't produce paper catalogs. Please feel free to print out the images from our website.

Online Pricing

Some of our manufacturers have limited our ability to advertise prices. If you see an item you are interested in, please feel free to contact us with a description of the item and an item number if displayed.

Payment Terms

We gladly accept Business Checks, VISA, Mastercard, American Express, Discover, Money Order, or Personal Check. If paying by personal check, we allow 10 days to clear before shipment.

Financing Options:

  1. Hollywood In-House Account - Terms up to 24 months with a Down Payment
  2. First Heritage Credit
  3. Progressive Finance - No Credit Check Financing / Inquire for details
 

Shipping

We ship hardware items via Priority Mail with tracking. We email a shipping confirmation along with your tracking number so you know exactly when to expect your shipment.

For Furniture Deliveries, we only deliver on our truck to destinations that can be reached, unloaded, set up and give our men enough time to get back in one day. For any deliveries that cannot be completed in one day, we offer shipping by a blanket wrap, white glove, in home delivery service. The cost is based on the shipment weight and the distance from Memphis, Tenn., USA. Quotes are available upon request. We do not use regular common carrier shipments. Unfortunately, Hollywood Furniture assumes no responsibility for shipping damages. All merchandise is inspected when picked up at our location and the customer is responsible for inspection at the time of delivery to them.

Privacy

Hollywood Furniture & Hardware, Co. Inc. acknowledges the importance of protecting the privacy of our users. The information we collect is used to improve the services we offer, to improve our Web site's content, and, with your permission, to contact you with updates to our web site or other marketing information. However, Hollywood Furniture & Hardware, Co. Inc. will not share any information obtained on this site with any other company or sell information obtained on this site to any company or marketing group external to our site.

Additional resources on information privacy:

Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure. EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington, DC. The newsletter is bi-weekly and we reserve the right to amend the privacy policy at any time with or without notice. Please check back frequently in the event of changes.

DISCLAIMER OF WARRANTY

Hollywood Furniture & Hardware, Co. Inc. does not warrant or represent that the content of the website is accurate, or that the website's operation will be error free or uninterrupted, or that it will be free of viruses or other harmful components. You use the website at your own risk. Hollywood Furniture & Hardware, Co. Inc. does not warrant that your use of materials displayed on this website will not infringe rights of third parties not owned or affiliated with Hollywood Furniture & Hardware, Co. Inc. Information published at this website may refer to products, programs or services that are not available in you country. Without limiting the foregoing, the website is provided "AS IS" without warranty of any kind, either express or Implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions may not allow exclusion of implied warranties, so some of the above exclusions may not apply to you.

LIMITATION OF LIABILITY

Neither Hollywood Furniture & Hardware, Co. Inc. nor any third party involved in creating or delivering the website will be liable under any theory (including negligence) for any incidental, consequential, indirect, special, or punitive damages arising out of your access to or use of the website, even if Hollywood Furniture & Hardware, Co. Inc. has been advised of the possibility of such damages.

Your use of hollywoodfurniture.net constitutes your agreement to this Privacy Policy.

Hollywood Furniture